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Security

Security is Paramount to Wanfuteng Bank and it's Clients

Online Security Checklist

Browser Security

Browser Internet Explorer Firefox Chrome Safari
Minimum Version 10 52 58 9
Operating System Win8, Win7 Mac, Win8, Win7 Mac, Win8, Win7 Mac

To ensure you have the latest browser update refer to:

Protect your computer

  • Install security software and turn on automatic updates
  • Scan your computer regularly

Avoid using shared computers or devices as they may have malware that could compromise the security of your online activity.

Protect your mobile device

  • Don’t fall for SMS phishing – fraudsters can spoof the sender name so they may appear to be from a trusted source. These SMS’s often use scare tactics and contain links to fake websites in an attempt to capture your passwords and other sensitive information.
  • Keep your operating system and apps updated – go to iTunes for Apple devices, Samsung or Google play store for Android devices and the Microsoft or Windows Phone Store for Windows devices.
  • Stay clear of unsafe or fake apps – only download apps from official app stores and never from a link within an email or SMS.
  • Protect your device with a security app
  • Tighten your mobile service security – call your mobile service provider and ask if they can add a keyword to your account and call them immediately if you notice unexpected or unusual service outages.
  • Use a passcode to protect access to your mobile device and access to your apps – particularly if you have apps linked to your credit card or PayPal.

Protect yourself

  • Be wary of scams – use caution when receiving a phone call from someone claiming to be from a reputable organisation and consider what they are asking for. Never give them remote access to your computer.  If in doubt, ask for a reference number and call back on a trusted number (i.e. from the phone book) to confirm the call was genuine.
  • Use caution opening emails – you may receive phishing emails that contain links or malicious attachments that could capture your details or harm your device.
  • Regularly change passwords for everything online – we recommend setting a reminder to change them every couple of months.
  • Always look for the padlock – type in www.wanfutengbank.com rather than using a favourite, or links received by SMS or Email.
  • Protect your identity – never provide your personal or security details, including customer ID or passwords, in response to any email or SMS, even if it looks legitimate.
  • Regularly check accounts for any suspicious transactions.
  • Securely dispose of sensitive documents – don’t simply throw your bank documents, bills etc. in the bin. These should be shredded or destroyed.
  • Secure your mailbox – use a padlock or PO box and report any missing mail to the relevant provider.
  • Be guarded with your social media accounts – be familiar with your privacy settings and ensure you only share what you want with who you want. Consider hiding things like your date of birth, work information & contact details.