Security is Paramount to Wanfuteng Bank and it's Clients
Online Security Checklist
|Operating System||Win8, Win7||Mac, Win8, Win7||Mac, Win8, Win7||Mac|
To ensure you have the latest browser update refer to:
- Internet Explorer – www.microsoft.com/ie
- Firefox – www.firefox.com
- Chrome – www.google.com/chrome
- Safari – www.apple.com/safari
Protect your computer
- Install security software and turn on automatic updates
- Scan your computer regularly
Avoid using shared computers or devices as they may have malware that could compromise the security of your online activity.
Protect your mobile device
- Don’t fall for SMS phishing – fraudsters can spoof the sender name so they may appear to be from a trusted source. These SMS’s often use scare tactics and contain links to fake websites in an attempt to capture your passwords and other sensitive information.
- Keep your operating system and apps updated – go to iTunes for Apple devices, Samsung or Google play store for Android devices and the Microsoft or Windows Phone Store for Windows devices.
- Stay clear of unsafe or fake apps – only download apps from official app stores and never from a link within an email or SMS.
- Protect your device with a security app
- Tighten your mobile service security – call your mobile service provider and ask if they can add a keyword to your account and call them immediately if you notice unexpected or unusual service outages.
- Use a passcode to protect access to your mobile device and access to your apps – particularly if you have apps linked to your credit card or PayPal.
- Be wary of scams – use caution when receiving a phone call from someone claiming to be from a reputable organisation and consider what they are asking for. Never give them remote access to your computer. If in doubt, ask for a reference number and call back on a trusted number (i.e. from the phone book) to confirm the call was genuine.
- Use caution opening emails – you may receive phishing emails that contain links or malicious attachments that could capture your details or harm your device.
- Regularly change passwords for everything online – we recommend setting a reminder to change them every couple of months.
- Always look for the padlock – type in www.wanfutengbank.com rather than using a favourite, or links received by SMS or Email.
- Protect your identity – never provide your personal or security details, including customer ID or passwords, in response to any email or SMS, even if it looks legitimate.
- Regularly check accounts for any suspicious transactions.
- Securely dispose of sensitive documents – don’t simply throw your bank documents, bills etc. in the bin. These should be shredded or destroyed.
- Secure your mailbox – use a padlock or PO box and report any missing mail to the relevant provider.
- Be guarded with your social media accounts – be familiar with your privacy settings and ensure you only share what you want with who you want. Consider hiding things like your date of birth, work information & contact details.